Privacy Policy

We may collect the following types of information:

• Account details: name, email address, mobile number, and password (stored in encrypted form where applicable).
• Order and delivery data: shipping addresses, billing information, order history, product preferences, and payment-related references (we do not store full card numbers on our servers).
• Profile and preferences: saved addresses, wishlist items, coupon usage, notification settings, and communication preferences (such as order updates, health offers, and promotions).
• Technical data: browser type, device information, IP address, pages visited, and cookies or similar technologies used to keep you signed in and remember cart and wishlist items.
• Communications: messages you send to our support team via email, phone, or chat.

We use your information to:

• Process and fulfill orders, including delivery and order-status updates.
• Create and manage your account, including guest sessions where offered.
• Send transactional messages (order confirmations, shipping alerts, OTP verification).
• Personalize your experience, such as product recommendations and relevant wellness offers.
• Improve our website, product catalogue, and customer service.
• Detect fraud, abuse, and security incidents.
• Comply with applicable laws, including tax and consumer-protection requirements in India.

Ayurveda Store sells over-the-counter Ayurvedic and herbal products. We do not provide medical advice through this website. Information you share (for example, product reviews or support queries about health conditions) is used only to assist your purchase or enquiry. Please consult a qualified healthcare professional before starting any supplement or medicine regimen.

We may share your information with:

• Logistics partners to deliver orders to your address.
• Payment processors to securely process transactions.
• Service providers who help us operate the platform (hosting, analytics, email/SMS delivery), under confidentiality obligations.
• Authorities when required by law or to protect our rights, users, or the public.

We do not sell your personal information to third parties for their marketing purposes.

We use cookies and browser local storage to maintain your session, shopping cart, wishlist, and preference settings. You can control cookies through your browser settings; disabling certain cookies may limit features such as staying signed in or retaining cart items.

We retain your information for as long as your account is active or as needed to provide services, resolve disputes, enforce agreements, and meet legal obligations. Order records may be kept for accounting and regulatory periods as required by law.

You may:

• Update your profile and addresses from your account settings.
• Manage marketing and notification preferences in Profile → Settings.
• Request access, correction, or deletion of your personal data by contacting us.
• Withdraw consent for optional communications at any time via settings or unsubscribe links.

If you are located in India, you may also have rights under applicable data-protection regulations, including the right to lodge a complaint with the relevant authority.

We implement reasonable technical and organizational measures to protect your information. No method of transmission over the Internet is completely secure; we encourage you to use a strong password and keep your login credentials confidential.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of Ayurveda Store after changes constitutes acceptance of the updated policy.

For privacy-related questions or requests, contact Ayurveda Store:

• Email: privacy@ayurvedastore.com
• Support: support@ayurvedastore.com
• Phone: +91 1800-123-4567
• Address: Bangalore, India